Risk Management
Fundamental Approach
Daihatsu is engaged in company-wide risk management activities covering risks across the organization based on their importance to corporate management (likelihood of occurrence, degree of impact, and status of countermeasures) and implementing appropriate countermeasures. We are working to embed a continuously operating PDCA cycle and achieve ongoing improvement.
Risk Management Process
Regular Risk Management Process
Daihatsu identifies risks in each division, analyzes them across the company, and prioritizes them. We then identify risks that should be managed as a priority and consider and promote measures against them. In addition, the GRC Committee periodically follows up on and monitors the progress of the identified risks.
Emergency Risk Management System
In the event of a major management crisis or emergency situation such as a disaster, Daihatsu establishes an emergency response task force to take appropriate measures to deal with the situation.
Business Continuity Management
Fundamental Approach
Daihatsu has formulated business continuity plans (BCPs) to minimize the impact of risks in corporate management and ensure early recovery and business continuity. In doing so, we are working to avoid and reduce risks.
In particular, as part of our initial response in the event of a disaster, we have established a company-wide Disaster Management Committee that involves all divisions within the company. We also register information on the safety of employees from the website, telephone, mobile app, and other sources into the system. In doing so, we have created a safety confirmation system that allows the company and workplace supervisors to quickly confirm the safety of employees. We have also created a disaster prevention manual that outlines the standards for employee behavior in the event of a major disaster, as well as initial response and recovery procedures. By clarifying the process from the occurrence of a disaster to recovery and working to instill these procedures through training, we are working to build a corporate structure that is resilient to disasters.
Disaster Management System
To properly manage crises during emergencies such as disasters, Daihatsu established an initial response system with roles specified on three levels: the company-wide level, the business group level, and the workplace level. In addition, we are working to improve the accuracy and effectiveness of initial responses by conducting company-wide initial response training and safety confirmation training using the safety confirmation system in collaboration with Group companies.
Initiatives
Disaster Mitigation for Buildings and Equipment
Daihatsu works to mitigate the impact of disasters on buildings and equipment in order to reduce any human injury and property damage in the event of a disaster and resume production immediately after shifting to the business restoration phase. With respect to production equipment, we identify hazards, such as collapse, fire, and power loss in the event of a disaster, as well as risks that may affect manufacturing quality, and incorporate reasonable countermeasures into equipment specifications and operational methods. We also conduct seismic assessments of older buildings as needed and are steadily carrying out reinforcement work.
Building a Disaster-Resilient Supply Chain
To implement recovery support at an early stage and accelerate support in the event of a disaster, Daihatsu is working with its suppliers to develop a supply chain that is highly resilient against disasters. By establishing the SCRK* system during normal times, we are making supply chain information visible and preparing for a disaster. Specifically, we created a database based on information provided by suppliers and use this database to identify damage in a disaster and confirm whether support is needed.
* SCRK: Supply Chain Resiliency Keeper
Information Management
Information Security
Daihatsu views information security as a critical foundation for business continuity and is strengthening compliance with rules and implementing measures to protect assets such as confidential information, products, and facilities from external attacks and risks. Through new employee training and the information security enhancement month initiative, we work to prevent information leaks and protect against attacks and other risks.
Protection of Personal Information
We have established a privacy policy and its management method in order to protect important personal information received from stakeholders. The privacy policy is regularly updated in response to amendments to the Act on the Protection of Personal Information. As part of our personal information protection activities, we conduct audits, select appropriate third parties, and sign memoranda of understanding on personal information protection.
Respect for Privacy
In order to proceed and respond to privacy protection that is close to our customers, Daihatsu has built a company-wide governance system and shares issues in the Information Security Committee. We are working to ensure safety and security while protecting privacy in a way unique to Daihatsu by utilizing diverse information.