Risk Management

Our fundamental approach to risk management

At Daihatsu, we believe risk to be an impediment to the continuous business activities of our Group. Consequently, we strive to identify risks in all our corporate functions, and either eliminate or minimize them as appropriate.

We define risks from a variety of viewpoints: their direct impact on profits, safeguarding the trust of our customers and other stakeholders, and obedience to laws and regulations.

Risk management systems

At Daihatsu, various company-wide, cross-sectional committees and supervisory departments work to understand the safety, quality control and environmental risks that exist in each of our corporate functions. Where necessary, they manage these risks through the establishment of regulations and guidelines, and the creation and distribution of manuals.

Emergency crisis management system

In order to manage crises in an appropriate manner in the case of fires, accidents, scandals and other times of emergency, Daihatsu has defined the roles of every department and centralized all the relevant information at company headquarters. This has enabled the company to strengthen its ability to respond to times of crisis.

Measures for Business Continuity Planning

Daihatsu strives to avoid or reduce risk where possible. In fiscal year ended March 31, 2014, the company overhauled its Business Continuity Plan (BCP), which aims both to minimize the impact of management risks during natural disasters, and to enable the business to recover at the earliest opportunity.

More specifically, we have established a company-wide disaster management committee, a cross-sectional organization in which all company departments participate. The committee has established an employee code of conduct for times of large-scale disaster, created recovery procedures, and clarified the process from the initial onset of the disaster to full recovery. By firmly instilling these codes and procedures through training, Daihatsu aims to establish a corporate structure that is highly resilient to disasters.

Information management

Information security

At Daihatsu, we recognize that the management of confidential information is a key foundation of business continuity and, as such, we have ensured that management rules regarding confidential information, products and facilities are fully understood; in order to achieve this, we implement confidential information management training for our employees. In addition to the training they receive when they join the company, all employees receive training twice a year aimed at enhancing confidential information management. Each department carries out on-the-job training during these periods, including showing DVDs related to confidential information management, holding workplace discussions, and implementing check sheet-based individual behavior checks. The company endeavors to ensure there are no leaks of confidential information, ascertaining that confidential information management is being implemented appropriately and conducting workplace checks. Finally, Daihatsu also distinguishes between levels of confidentiality, and has established limits on security area and server access accordingly.

Safeguarding personal information

Through its business activities, Daihatsu has been entrusted with the personal information of its stakeholders, and recognizes this information to be critically important personal property. For this reason, we have established privacy policies to ensure the personal information we have been entrusted with is being managed in an appropriate manner. As part of our personal information protection activities, when we entrust personal information to third parties, we make sure these third parties have undergone thorough checks and been carefully selected; we also make certain to exchange memorandums of understanding regarding personal information protection.